1. Listen to the telephone call between a Big Oil Network Operations Manager and a remote employee in the exploration office. They are trying to locate a network fault.
Complete the trouble ticket with the words below in the right order and fill in other information that is necessary. See the example.
- Ethernet cable and port • IP address • LAN hub • network card • ping test • power • round trip delay • router • VPN
2. Let’s remember Conditionals 2 and 3. Finish the phrases in an appropriate way.
1. If there hadn’t been power to the PC, ……………
2. ………………………., the ticket wouldn’t have been closed.
3. If the company had similar problems on a regular basis, ……………..
4. ………………………. if the company were located remotely.
5. It would have been impossible to implement …………………….
6. If all the world had gone wireless 20 years ago, ……………………….
7. ………………………. if the world went wireless now.